Customer care Representative Check ‘n Go Allied Advance Loan

by in payday loans online November 27, 2020

Customer care Representative Check ‘n Go Allied Advance Loan

Customer support Representative- Check ‘n Go/Allied Cash Loan

Do you realy enjoy providing service that is excellent building enduring consumer relationships? Do you need to go beyond old-fashioned jobs that are retail start building your job? Are you experiencing curiosity about being a part of an industry-leading monetary services business? Do you want to produce the next move? In that case, you want to speak to you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates have reached the center of everything we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial category of organizations. Every day in metropolitan areas and towns around the world, they’ve been greeting clients, processing applications, responding to inquiries about services and products, advertising new services, and much more — all using the objective of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as the very first option for everyday economic solutions. We people consider building relationships to make sure client requirements are now being offered with the most readily useful services and products we could offer.

Essential Duties:

  • Relationship management: place our clients in the center of every thing we do. Exemplify our Product product product Sales tradition. Serve and teach clients in the item profile. Escalate problems to your shop Manager, DDO, and Corporate Office if struggling to resolve the presssing problem straight aided by the client.
  • Cash maneuvering: Handle and count currency, money, and coins to add handling a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money control needs. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures including Federal legislation where relevant.
  • Inbound/Outbound calls: response telephone inquiries in reaction to basic questions, client applications, needs or other problems. Put customer that is outgoing and collection phone calls relative to federal laws and shop running procedures.
  • Brand Ambassador: improve the Check ‘n get brand name expertly and guarantee shop look (external and internal) is maintained to business requirements. Help out with the execution of most business marketing plans and programs, ensuring exact and prompt set-up, exemplary execution and within founded due dates.

Minimal Education and Enjoy Forced:

  • Couple of years past product sales and customer support experience chosen.
  • 2 yrs cash control experience chosen.
  • Should have personal dependable transport in conformity with posted policy and procedure. This could NOT add public transport, transport from household or buddies. Must keep a valid license and legitimate car insurance while used by the business.

Real Demands:


Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, term life insurance), a nice premium time off system, 401k retirement plan, tuition reimbursement, and a work environment that is engaging.

About Axcess Financial:

We have been an independently held business headquartered Cincinnati, Ohio who provides revolutionary credit solutions that empower clients to manage their individual funds whenever, where and just how they desire. It really is our objective to obtain individuals the income they want whenever it is needed by them. We verify we achieve this in a real means that is accountable and inside their means.

Dedication to Diversity:

Axcess is dedicated to employing and retaining a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making decisions without respect to competition, color, faith, gender, sex identity or phrase, sexual orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected.

This publishing is meant to explain the basic nature of this work expected to be done and it is maybe perhaps maybe not an extensive selection of all obligations, duties and abilities needed for the positioning.